Shipping: Our products are generally shipped within 24 Hours via USPS. We cannot ship Internationally. We offer a pickup option for people who have already arranged a pickup, only.
Our USPS shipping rates are easy:
- 8 items and under ship for $4.00
- 18 items and under ship for $5.50
- 28 items and under ship for $8.50
- Over 28 items ships for FREE
We highly advise that you add a signature confirmation if your neighborhood or postal delivery area are not secure and shipping insurance, as we are not responsible for lost and damaged packages.
Returns: Our return policy is 15 Days. Unfortunately we can’t offer you a refund or exchange after this period.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. To complete your return, we require a receipt or proof of purchase. Please do not send your purchase back to the manufacturer.
Refunds & exchanges (if applicable) are available if your item is received defective or damaged, but not due to shipping. Please contact us with your name/order number, description of damage and we will likely ask for a picture. Please do not send your item back until we issue you a RMA, or it could be lost, making a refund impossible. We will also notify you of the approval or rejection of your refund. If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, as quickly as possible.
Order Cancellation: You have until the item is packaged by our shipping department or delivered to you to cancel your order. After that time a restocking and transaction fee of 10% will be deducted from your refund. Your refund will be processed, and a credit or void will automatically be applied to your credit card or original method of payment, as quickly as possible.